Among the expected benefits of e-Governance are improvements in local government unit operations and revenue generation; however, insufficient evidence supports such attainment in the Philippines. This study aims to determine the relevance of e-Governance in revenue generation by examining efforts related to the business permits and licensing system (BPLS) and assessing their effects on revenue generation in cities. The promotion of electronic transactions at all levels of government was institutionalized in 2000, yet only around 40 percent of cities had fully automated BPLS by 2024. Findings indicate that a fully automated BPLS is positively associated with growth in local business tax revenue and an increase in business registrations. However, limitations arise from challenges related to inputs, willingness, and functionality. The e-Governance Act can provide guidance and support in addressing these challenges through robust systems integration and streamlined efforts at both local and national levels.
Comments to this paper are welcome within 60 days from the date of posting. Email publications@pids.gov.ph.
